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1. When is a Sewer Connection Permit required?
2. When is a Street Excavation Permit required?
3. When is a Driveway Permit required?
4. When is a Street / Sidewalk Occupation Permit required?
5. When is an Outdoor Dining License required?

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1. What is a Street Line Survey?
2. What is a Tree Location?
3. What is a Dig Safe Mark Out?
4. What are Mapping Services?

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1. What are the business hours at the Municipal Offices?
2. Where do I obtain a copy of the City Council agenda or meeting minutes?
3. What is the make-up of the City Council?
4. Where can I find a copy of the City Code

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1. What are the Landfill hours?
2. What do I do with my used Christmas tree?
3. My trash or recycling was not picked up. Who do I notify?
4. How can I get my trash or recycling cart repaired?
5. What if something does not fit in my cart?
6. How can I obtain trash or recycling carts?
7. When can I put my trash and recycling carts at the curb?
8. When is my trash or recycling pickup?
9. How can I get an inspection of my home?

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1. How do I get a Library card?
2. Where can I park when using the Library?
3. Do you have computers I can use to access the internet and print?
4. How much does it cost to fax documents?
5. Is there a charge to scan documents to a flash drive?
6. How do I download library ebooks?
7. How do I access my Library account to see what I have borrowed or what I owe?
8. How old does my child have to be to get a Library card?

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1. How do I rent the Coggshall Park Stone House?
2. How do I report a sink hole / fallen tree / or overgrown grass in a park?
3. Do I need a Park Permit?
4. I've rented the Stonehouse and nobody came to open the doors. Who can I call?
5. Can I have a private event in the Parks?
6. When does the pool open?
7. How much does it cost to rent the Henry P. Coggshall Stone House?

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1. How do I report a pothole on my street?
2. I hit a pothole and would like to file a claim, who do i contact?
3. How can I tell if there is a snow emergency parking ban in effect?
4. How can I tell if a tree belongs to my property?
5. How do I request the City trim a tree along the side of the road?
6. My trash/recycling wasn't picked up today?

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1. What is an abatement?
2. What is a "billing unit" on my bill?
3. Why is my bill higher than before?
4. Will the sewer rates be increased again?
5. My property is only on City sewer, but is not on City water. How does the Wastewater Division set my bill?
6. What is the billing process, and is there a minimum charge?
7. There are sewer odors in my home. Should I call the City?
8. Who owns the sewer piping to my home?
9. Who do I call if there is a sewer service backup in my home or business, of if there is an observed sewer overflow in the street?

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1. How frequently should I get a water bill?
2. What are the current water rates?
3. My water bill includes sewer billing, who do i speak with about an abatement?
4. Why is my water Discolored (brown)?
5. What should I know about filling a swimming pool?
6. I'm selling my property, what should I know about transferring the water/sewer service?